Research the company’s background, read online reviews on platforms like Google, Yelp, and the Better Business Bureau, and check testimonials from previous customers. Pay attention to recurring issues or compliments. Word-of-mouth recommendations from friends, family, or colleagues can also provide valuable insights.

Confirm that the company is properly licensed and registered, especially for interstate or international moves. Verify that they have adequate insurance coverage for your belongings in case of any damage or loss during transit, asking for proof of insurance. Understand their liability coverage and the claims process.

Determine the specific services you require, such as packing, loading, transportation, unloading, unpacking, storage, or handling of specialized items like pianos or antiques. Choose a company that offers the comprehensive range of services you need.

Request detailed, written quotes from multiple companies to compare prices and services. Ensure there are no hidden fees or extra charges for things like stairs, long carries, or specialized packing materials. Be wary of unusually low quotes, which may indicate poor service or hidden costs.

Look for a company with a proven track record and substantial experience in handling moves similar to yours. Inquire about the training and experience of their crew. Experience in handling delicate or valuable items is particularly important if applicable.

Ensure the company uses appropriate and high-quality equipment and packing materials, such as sturdy boxes, bubble wrap, and protective padding. Well-maintained vehicles are also crucial for safe transportation.

Assess the company’s responsiveness, professionalism, and willingness to address your concerns throughout the moving process. Clear and prompt communication can significantly reduce stress.

Inquire about their track record for on-time deliveries and adherence to agreed-upon schedules. Confirm that they can accommodate changes or adjustments to your moving timeline if needed. Ask about their cancellation and rescheduling policies.